AI that reads your CC&Rs and drafts like your board
Every HOA holds the same answers in 80-page CC&Rs nobody reads. TextHOA's AI grounds itself in your governing documents, prior announcements, and meeting minutes — so residents get answers in seconds and the board stops re-typing the same reply.
Ask the community
+1 (512) 555-0139
What's the pet policy?
Two domestic pets per lot, under 50 lbs, leashed in common areas. — CC&Rs Art. VII §3
Can I appeal that?
Yes — the board hears variance requests at the monthly meeting. Want me to add you to the agenda?
The same five questions, forever
Boards spend hours re-answering “what time does the pool close?”, “can I rent my unit?”, “when’s the next meeting?” The answers all live in documents residents already have access to — they just don’t want to dig through 80 pages. Meanwhile every announcement gets re-typed from scratch because nobody saved last month’s template. AI grounded in your own documents fixes both: instant answers for residents, instant drafts for the board.
Capabilities
Talk to your docs
Ask in plain English: “What’s our pet policy?” The assistant answers from your CC&Rs and cites the section.
Auto-answer common questions
Residents text or chat the portal — the AI replies in your community’s voice. The board only sees what needs human judgment.
Generate FAQs from your docs
One click drafts a resident-ready FAQ from your governing documents and recent announcements. Edit, approve, publish.
AI compose messages
Start with a prompt — “remind delinquent owners about Friday’s dues window” — get a polished draft, edit, send. Tone matched to your prior broadcasts.
From zero to running
- 01
Index your documents
CC&Rs, bylaws, rules, recent announcements, and meeting minutes are embedded into a private vector index for your community. Nothing leaves your tenant.
- 02
Residents ask — by SMS or portal
A resident texts “what colors can I paint my front door?” The AI looks up the answer in your architectural guidelines and replies with a citation. Out-of-policy questions escalate to the board inbox.
- 03
Board drafts in one click
In compose, hit “Draft with AI” and describe the message. The model uses your prior broadcasts as tone reference and your member data for context (e.g. addressing only delinquent owners).
- 04
Generate FAQ from docs
Run “Generate FAQ” and the assistant produces a resident-friendly Q&A pulled straight from your governing documents. Review, edit, publish to the portal.
What this looks like in a real association
Saturday-morning resident question
A resident texts the community number at 9 AM Saturday: “can I have a fire pit?” The AI cites the fire-safety addendum and answers — the board doesn’t lose a weekend morning.
New-resident welcome FAQ
Auto-generate a 12-question FAQ from your governing docs for the welcome packet. Saves 4–6 hours of board time a year.
Delinquency reminder draft
“Draft a firm-but-polite reminder for owners 30 days past due, mention the Friday cure window.” Get a draft in your community’s voice — edit, send.
Meeting summary
Drop in the recording transcript or minutes — get a resident-ready summary with action items and a pull-quote for the announcement.
Questions boards actually ask
- Where does the AI get its answers?
- Only from documents you upload and announcements you publish. We build a private retrieval index per community using pgvector. The model is grounded — it cites the source section so you can verify.
- Is our data used to train AI models?
- No. Your documents and member data are never used for model training. We use OpenAI’s API with the no-training data setting; documents stay in your Supabase tenant.
- What happens when the AI doesn’t know?
- It says so and routes the question to the board inbox. We tune for refusal over hallucination — “I don’t see this in your governing documents” is a feature, not a bug.
- Can residents tell when an answer is from AI?
- Yes. AI replies are labeled and include the source citation. Residents can always escalate to a human reply with a single tap.
- What tier is this on?
- Pro tier. The AI assistant, doc-grounded answers, FAQ generation, and AI compose are all included. Lower tiers get template-based compose without AI grounding.
Put ai assistant to work in your association
Sign up free, invite the board, and see how this fits your community in an afternoon.